Terms and Conditions

1. Eligibility

You must be at least 16 years old and able to form a binding contract to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Your Account

• You are responsible for keeping your login credentials secure.
• You are responsible for all activity that occurs under your account.
• You must provide accurate and current information when creating an account and keep it up to date.
• Notify us immediately at support@sdr.io if you suspect unauthorized use of your account.

3. Acceptable Use

You agree not to:

• Use the Service to send spam, unlawful, harassing, or deceptive messages.
• Use the Service in a way that violates applicable law, including anti-spam laws (CAN-SPAM, CASL, GDPR/ePrivacy) and data protection laws.
• Reverse engineer, decompile, or attempt to extract the source code of the Service except where allowed by law.
• Resell, sublicense, or make the Service available to third parties outside your organization without our written consent.
• Use automated means to access the Service in a manner that exceeds documented rate limits or that disrupts the Service.
• Upload or transmit malware, viruses, or any code intended to damage or interfere with the Service.
• Use the Service to build or train a competing product, or to build a competing dataset.

4. Browser Extension Usage

The SDR.io Chrome extension is a tool that you install voluntarily and run in your own browser. You agree to use the extension only on websites where you have a legitimate business purpose to view and act on the information shown to you, and in compliance with the terms of service of any third-party site (such as LinkedIn). SDR.io is not affiliated with, endorsed by, or sponsored by LinkedIn or any other third-party website.

5. Subscriptions and Billing

• Paid plans are billed in advance on the cadence shown at checkout (monthly or annual) and renew automatically until you cancel.
• Fees are non-refundable except where required by law or explicitly stated by us in writing.
• You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period.
• We may change pricing with at least 30 days' notice; new pricing applies on your next renewal.
• You are responsible for any applicable taxes other than taxes based on our net income.

6. Your Content

You retain ownership of the content you submit to the Service (e.g. lists, notes, message templates). You grant us a worldwide, royalty-free license to host, process, and display that content solely to operate and improve the Service for you. We will not disclose your content except as described in our Privacy Policy.

7. Intellectual Property

The Service, including all software, designs, logos, and content we provide, is owned by SDR.io and is protected by copyright, trademark, and other laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose.

8. Third-Party Services

The Service may interact with third-party services (such as LinkedIn, email providers, calendar systems, and data enrichment providers). Your use of those services is governed by their own terms. We are not responsible for the availability or content of third-party services.

9. Disclaimers

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of data returned by enrichment providers.

10. Limitation of Liability

To the maximum extent permitted by law, SDR.io will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service. Our aggregate liability for any claim arising out of these Terms or the Service will not exceed the amount you paid us in the twelve months preceding the claim, or USD $100, whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold harmless SDR.io and its officers, employees, and agents from any claim, demand, loss, or damage arising out of your breach of these Terms or your misuse of the Service.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we believe you have violated these Terms or pose a risk to the Service or other users. You may stop using the Service at any time. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitations of liability, and dispute resolution) will survive.

13. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you through the Service or by email. Continued use of the Service after the changes take effect constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for any dispute arising from these Terms that is not subject to arbitration.

15. Contact

Questions about these Terms? Email support@sdr.io.